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Business Skills / Conflict Resolution

Handling Anyone Difficult

Handling Anyone Difficult is part of the Cutting Edge Communication Comedy Series. A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone. Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues. In Handling Anyone Difficult, Steve teaches Carlos 6 key skills so problems don't escalate with difficult people.
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Course content

    • Handling Anyone Difficult